Shipping policy
1. Processing Time:
- See item details for its processing time.
- Please double-check your shipping address. We will not be responsible for orders shipped to incorrect addresses.
2. Shipping Rates:
- Flat rate shipping charges are $9.50 for standard shipping, $15.99 for priority shipping, and $29.99 for express shipping.
- Free standard shipping is available for orders over $99.
3. Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- Use the tracking number to monitor your package's journey to your doorstep.
4. Delays:
- We strive to deliver your order promptly, but unforeseen circumstances may cause delays.
- If there's a significant delay, we will notify you via email.
5. Lost or Damaged Items:
- In the rare event of lost or damaged items during shipping, please contact us within 7 days of your order being marked Delivered.
- Provide photos of the damaged items and packaging for our investigation.
6. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an alternative address.
- Additional shipping charges may apply for reshipment.
